We help our clients solve challenges and accelerate growth in their business by focusing on workforce solutions, talent acquisition, client acquisition, engagement, and development.
Client Acquisition, Engagement, and Development:
We work with clients at all levels to build competency and capabilities in sales operations and client entanglement by establishing effective messaging, skill enhancement of current team, and assessing market strategy.
Ways we help:
Assess current brand image and client marketing content to ensure that the key points and differentiators are clear and poignant.
Evaluate the team’s effectiveness and ability to position solutions and products and how to accelerate growth.
Assess that the organizational plan for client acquisition meets and aligns with the team competency and size ensuring that the right performance metrics are in place to achieve success.
Help build team competency through delivery of training, 1:1 coaching and observation, and evaluating hiring processes.
Provide fractional leadership to fill voids in critical times.
Evaluate team’s executive presence – positioning themselves, your company and its offerings as best-in-class.
Talent Acquisition & Workforce Solutions:
From conducting a diagnostic of your current practices to identify gaps and opportunities, to developing a strategic plan that positions your team and organization for the future, we help our clients to organize effectively and to come out of the gate faster.
Ways we help:
Assess existing talent acquisition process, brand effectiveness and positioning to ensure the organization is curating the best talent at the right time.
Evaluate the organizational alignment of recruiting to meet the organizational needs to achieve future growth.
Provide fractional leadership to augment the Talent Acquisition organization by working alongside the HR leader to achieve operational excellence.
Conducting on-site workshops to design and build the right talent strategy in alignment with the business needs.
Consult with Senior Executives on the aspect of outsourcing and vendor selection of partners to support their workforce needs.
“Working with Donna Carroll and the Human Factor has transformed our business. She came in at a time when we desperately needed help and delivered stability and clarity for our teams. Her vision for streamlining multiple processes and technology into a best-in-class HR organization was perfect. She has a great balance of what the best practices look like and how to tailor them to the uniqueness of our business. I couldn’t be more pleased with what the Human Factor did for AccordCare!”
“Donna brings something special to the table. Her authenticity, keenness to work for client success at great lengths and very transparent ways caught my attention. ”
“I have been fortunate to work with some extremely talented people and Donna will always stand out as one of the finest professional relationships I’ve ever experienced. She is bright, she works hard, she operates with a high standard of integrity, and she has an amazing customer focus. This is a very powerful combination. I am very proud and pleased to work with her and I give her my highest recommendation.”